Terms and conditions of sale

VELRISA is the trading name of Edion Shabani – Sole trader (Entrepreneur individuel, EI), a micro-enterprise registered with the French National Business Register (RNE) on 7 October 2026.

• SIREN: 131 076 119
• SIRET: 131 076 119 00018
• APE code: 4791A
• Business address: 2 rue Maurice Barrés, 54400 Longwy, France

VAT not applicable, Article 293 B of the French General Tax Code.

Products and ordering

These conditions apply to purchases of Velrisa Clear W20 from VELRISA. Read the product details, safety precautions and delivery terms before ordering. Sales are offered in French.

Select your quantity, review your cart and proceed through Shopify checkout. Before final confirmation, you can check and correct your cart and contact details. Final confirmation creates an obligation to pay for your order. Available payment methods are shown at checkout. Confirmation is sent to the contact details provided at checkout.

Price and delivery

Prices are shown in euros. VAT not applicable, Article 293 B of the French General Tax Code. No additional VAT is added to this product. Delivery is free within mainland France. Dispatch is from Germany, with an estimated delivery time of 3–7 business days. See the Delivery page.

Withdrawal and refunds

You have 14 days after receipt to notify us that you wish to withdraw. Return shipping when you change your mind is at your expense. The return period, reimbursement procedures and model withdrawal form are set out in our Returns policy.

Guarantees

VELRISA is responsible for statutory guarantees of conformity and against hidden defects. The statutory conformity guarantee for new goods applies for two years from delivery. See the Warranty page.

Complaints

Contact the seller via the Contact page or write to the business address, including your order number. If a written complaint remains unresolved, statutory remedies, including consumer mediation through the mediator actually designated by the seller, remain available.

Data and governing law

Information about your data is provided in our Privacy policy. French law applies without prejudice to any mandatory consumer protection rules.