Delivery

Mainland France: free delivery

Velrisa Clear ships from Germany. Our logistics partner estimates delivery within 3 to 7 business days. Delivery estimates are not a guarantee of an exact arrival date; any more specific information provided at checkout takes precedence.

We currently deliver only within mainland France. Express delivery is not available. The displayed product price includes delivery within this area.

Track your order

Keep your order confirmation. Once dispatch is confirmed, available tracking information will be sent to the contact details provided at checkout.

Delays or damaged parcels

Contact us with your order number. If the indicated delivery timeframe is not met, your rights under the French Consumer Code apply. If goods arrive damaged or are not as described, contact your seller; your statutory rights do not depend solely on the carrier accepting a claim.