YOUR RIGHT OF WITHDRAWAL
Exercise my right of withdrawal
Would you like to withdraw from a VELRISA order? You generally have 14 days after receipt to notify us of your decision without providing a reason.
Use the form on this page when available. You can also notify us in writing via our contact form, specifying that you are exercising your right of withdrawal, together with your order reference and the contact details used at purchase.
You do not need to justify your decision. See our returns and refunds policy for time limits, costs and the return address.
You can notify us of your decision without giving a reason. This form sends your request to VELRISA; you should also receive an acknowledgement by email.
You can also notify us in writing via the Contact page or by post, as described in the returns policy.
View returns and refund terms