Privacy and cookies

Controller and purposes

Edion Shabani – EI, operating VELRISA, uses information required to reply to enquiries, record orders, process payments, deliver goods and provide after-sales support. Address: 2 rue Maurice Barrés, 54400 Longwy, France. You can contact us via the Contact page.

Personal data may include your name, contact details, delivery address, order information and correspondence with the seller. Card details are handled by payment providers; VELRISA does not receive your full card number.

Service providers

Shopify provides the shop platform and processes certain data to operate it. Payment, delivery and after-sales service providers receive information necessary to perform their services. See the Shopify privacy policy for its processing, processing locations and applicable safeguards.

Cookies

Essential cookies enable functions such as the cart and checkout. Optional trackers are subject to your choice where consent is required. Use Shopify's privacy banner to accept, refuse or update your preferences. The VELRISA theme does not add an extra advertising pixel.

Retention and rights

Data is stored as necessary to process orders, provide support and meet legal requirements. Accounting documents are retained for the periods required by law. Depending on your circumstances, you may exercise rights of access, rectification, erasure, objection, restriction and portability, or withdraw consent. You may also complain to the French data protection authority (CNIL).